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In their book entitled Straight Talk: A New Way to Get Closer to Others by Saying What You Really Mean, Miller, Wackman, Nunnally, and Saline (1982)characterize two forms of heavy control communication, the iron fist and the velvet glove. Describe these two forms of communication.
Shameful Thought
An uncomfortable feeling of embarrassment or guilt that arises from actions, thoughts, or circumstances perceived as dishonorable or improper.
Obsessions
Persistent, unwanted thoughts, images, or urges that cause distress or anxiety.
Compulsions
Repetitive behaviors or mental acts that an individual feels driven to perform in response to an obsession or according to rules that must be applied rigidly.
Desensitization
A technique used to reduce or eliminate an organism's response to a stimulus by repeated exposure to that stimulus.
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