What Is the Term for Using Specialist Software to Analyse

question 7

Multiple Choice

What is the term for using specialist software to analyse large amounts of data (held in a database) to predict trends and likely customer behaviour?

• A) Data mining
• B) Sales forecasting
• C) Environmental scanning
• D) Supply and demand analysis
• E) Product interrogation

---

Definitions:

Counterproductive Work Behaviors

Actions by employees that are harmful to the well-being of the organization or its members.

Harassing Coworkers

Engaging in unwelcome behavior towards colleagues that can be psychological, physical, or sexual in nature.

Sabotaging Work

Deliberate actions taken to disrupt or undermine the productivity or success of a project or workplace.

Cognitive Dissonance

A state of mental discomfort experienced by an individual who holds two or more contradictory beliefs, ideas, or values at the same time.