This Is a Form of Interpersonal Communication About Products or Services

question 6

Multiple Choice

This is a form of interpersonal communication about products or services where a receiver regards the communicator as somebody who is impartial and who is not attempting to sell products or services.

• A) Personal selling.
• B) Word-of-mouth.
• C) Customer service.
• D) Direct marketing.

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Definitions:

Equivalent

Equal in value, amount, function, meaning, or the like.

Per Annum

An annual occurrence or rate, indicating something that happens or is calculated over the course of a year.

Variable Rate

An interest rate that can fluctuate over the duration of a loan or savings account, based on the market or an index.

Preceding August

Indicates a time period or events that occurred before the month of August.