In a Normal Distribution, a Z-Score of at Least $\pm$ 196 Is Indicative of a Rare Event Because It Occurs

question 5

True/False

In a normal distribution, a z-score of at least $\pm$ 1.96 is indicative of a rare event because it occurs 5% of the time or less

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Definitions:

Service Quality Dimension

The aspects or facets through which the quality of a service can be assessed, including reliability, responsiveness, assurance, empathy, and tangibles.

Cost

The value of financial expenditure on goods and services or the effort, loss, or sacrifice necessary to achieve or obtain something.

Guarantee

A formal assurance, typically by a manufacturer or seller, to a buyer that certain conditions, such as the quality or lifespan of a product, will be met.

Lawn Care

Maintenance services focused on the health and aesthetics of private and public lawns, including mowing, fertilization, weed control, and pest management.