An Assessment Center Is

question 151

Multiple Choice

An assessment center is

• A) a specific place in an organization staffed by the industrial/organizational psychologist.
• B) a standardized procedure involving multiple assessment techniques.
• C) a method of assessment used for selection, classification, and promotion.
• D) Both a standardized procedure involving multiple assessment techniques and a method of assessment used for selection, classification, and promotion.

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Definitions:

Handling Objections

A sales technique that involves addressing and overcoming doubts or hesitations (objections) from potential customers.

Indirect Denial

An apparent agreement with the prospect used by the salesperson to deny the fundamental issue of the objection.

Objection Handling

The process of addressing and overcoming reservations or concerns raised by a potential buyer in a sales context.

"Yes, but…"

A conversational technique often used in sales and negotiations to acknowledge a point and simultaneously introduce a counterargument or exception.