Test Items That Contain Alternatives with Five Points Ranging from "Strongly

question 101

Multiple Choice

Test items that contain alternatives with five points ranging from "strongly agree" to "strongly disagree" are characterized as using this approach to scaling:

• A) Guttman scaling.
• B) Likert scaling.
• C) Nielson scaling.
• D) Opinion scaling.

---

Definitions:

Email Application

A software program that allows users to send, receive, and manage electronic mail messages.

Subject Line

Rephrased: Brief, descriptive titles at the top of an email, designed to give the recipient a clear idea of the email’s content.

Emoticons

Text-based symbols used in digital communication to express emotions or sentiments.

Prospecting Letter

A written communication, typically used in sales or marketing, aimed at initiating contact with potential clients or customers.