You Are Analyzing the Exceptions That Arose After Your Control

question 22

Essay

You are analyzing the exceptions that arose after your control testing of credit limit approvals.There were four exceptions where credit had not been approved.One was for a customer that was subsequently placed on C.O.D.(cash on delivery),and three occurred while the business was in the middle of its busy season,processing three times more transactions than most other times of the year.The company's busy season normally lasts about two months.
Required:A)What is an anomaly? B)Are any of the exceptions that you found anomalous? Why or why not? C)Provide an example of a credit approval testing exception that would be anomalous.

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Definitions:

Cohesion

The action or fact of forming a united whole, especially as it pertains to the sense of unity or togetherness within a group.

Anecdotal Evidence

Evidence based on personal accounts and individual experiences, often considered less reliable than empirical evidence.

Communication Training

Instruction designed to enhance an individual's ability to effectively convey and interpret messages in interpersonal and organizational contexts.

Intervention Program

is a structured set of activities designed to address a specific problem or issue, aiming at bringing about positive change or improvement.