Javier Works for the Only Electric Service Provider in the Western

question 23

Multiple Choice

Javier works for the only electric service provider in the western part of Massachusetts. Javier knows his customers don't have a choice in who delivers electricity to their homes, so he works hard to show his customers he is serving their interests in good faith. He communicates frequently, listens to customer concerns, and works with them to achieve shared desired outcomes. Javier is practicing ______________.

• A) Public consent
• B) Status conferral
• C) Community-based problem solving
• D) Advocacy

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Definitions:

Carburetor

A device in an internal combustion engine that mixes air with a fine spray of liquid fuel.

Compulsory Education

The requirement by law for children to attend school up to a certain age to ensure they receive a basic education.

Liberal Arts

A broad field of study that encompasses arts, sciences, and humanities, aimed at cultivating general intellectual abilities rather than technical or professional skills.

Mid-nineteenth Century

The period roughly from 1830 to 1870, characterized by significant industrial, social, and political changes globally.