The First Stage of Implementing Continuous Improvement Is Establishing an SOP

question 8

Multiple Choice

The first stage of implementing continuous improvement is establishing an SOP. What is an SOP?

• A) Superior operating procedure
• B) Standard operating procedure
• C) Superior organizational process
• D) Standard organizational process

---

Definitions:

Reliability

The degree to which a measure or test produces consistent results over time under similar conditions.

Validity

The extent to which a test, measurement, or research study accurately represents what it intends to measure, without bias or error.

Psychiatrists

medical doctors specializing in the diagnosis, treatment, and prevention of mental illnesses and disorders.

Obedience to Authority

The act of following orders or instructions from an authority figure, even if one might personally disagree with the directives.