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Two of the 4 Differences Between Services and Manufactured Products

question 7

Multiple Choice

Two of the 4 differences between services and manufactured products identified in the research of Sasser et al. (1978) are intangibility and simultaneity. What are the other two?


Definitions:

Résumés

A summary of a person's background, skills, and qualifications, typically used for job applications.

Online Job Fairs

Virtual events that facilitate the meeting and interaction between employers and job seekers over the internet.

Virtual Booths

Online platforms that simulate physical exhibition spaces, allowing businesses to showcase products or services remotely.

Chronological Résumé

A résumé that lists what you did in a dated order, starting with the most recent events and going backward in reverse chronology.

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