What Does It Mean That Crisis Communication Should Be Dynamic

question 18

Essay

What does it mean that crisis communication should be dynamic?

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Definitions:

Group Production Blocking

A process during collaborative work where the flow of ideas or productivity is impeded because only one group member can contribute at a time.

False Consensus Effect

A cognitive bias whereby people tend to overestimate the extent to which their opinions, beliefs, preferences, values, and habits are normal and typical of those of others.

Illusion of Control

The cognitive bias that leads individuals to overestimate their ability to control events, more than what is actually possible.

Outcome Bias

The tendency to judge a decision based on its outcome rather than the quality of the decision at the time it was made.