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Unlike the objective standards of scientific proof, how effective persuasion will be dependsprimarily upon the
Total Quality Management (TQM)
An organization-wide approach aiming at continuous improvement of all processes, products, services, and culture to achieve long-term success through customer satisfaction.
Productive Workforce
A group of employees that efficiently achieves high levels of output and contributes significantly to the organization's goals.
Joint Performance
The collaborative efforts of two or more parties to achieve a shared objective.
Peter Drucker
Known as the father of modern management, he was an Austrian-born American management consultant, educator, and author, whose writings contributed to the philosophical and practical foundations of the modern business corporation.
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