Service Tasks Are Used to Define the Service Process and Break

question 10

Multiple Choice

Service Tasks are used to define the service process and break it down into a series of stages or phases. Which of the following is an example of a service that could be broken into more precise tasks?

• A) intake
• B) Exit interview
• C) Providing food to a family
• D) Counseling

---

Definitions:

Professional Management Skills

The expertise, techniques, and competencies necessary for effectively managing an organization, including leadership, strategic planning, and decision-making.

Breakthrough Stage

A critical phase in a process or project where significant and impactful developments occur, leading to substantial progress.

Entrepreneurial Firms

Companies that pursue opportunities, innovation, and value creation, often in the face of risk or uncertainty.

Business Operation

The day-to-day activities and tasks necessary for a company to function and achieve its business objectives.