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What are the essential elements of Leon Festinger's theory of cognitive dissonance?
Instant Messaging
A form of real-time text communication through computers or mobile devices.
Corporate Social Media
Platforms and strategies used by companies to engage with their audience, promote their brand, and communicate corporate messages.
Clarify Information
The process of making information more understandable and clear by providing additional details or explanation.
Complaint Department
A specialized unit within an organization responsible for handling customer complaints and resolving issues related to products or services.
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