What Did the Hawthorne Experiments Teach Us About Work

question 22

Short Answer

What did the Hawthorne experiments teach us about work?

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Definitions:

Mental Set

A tendency to approach situations in a certain way because that method has worked in the past.

Functional Fixedness

A cognitive bias that limits an individual to use an object only in the way it is traditionally used, hindering problem-solving and creativity.

Restructuring

Restructuring refers to the process of changing the organization or structure of something, often used in contexts of cognitive restructuring in psychology to change patterns of thinking.

Working Backward

A problem-solving strategy that involves starting from the desired goal and using steps in reverse order to reach the initial condition.