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Documentation of mitigation evidence was to come from multiple sources (witness statements, interviews, school records, etc.) and present a complete profile of the defendant's social history.
Prospecting
The process of identifying potential customers.
Customer Satisfaction
A measure of how products or services meet or surpass customer expectations.
Total Shopping Experience
The complete range of experiences a customer encounters while discovering, purchasing, and using a product or service, emphasizing satisfaction and engagement.
Product Expectation
The anticipated performance or utility a customer expects from a product or service.
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