Which of the Following Is True About the Resilience Building

question 4

Multiple Choice

Which of the following is true about the resilience building strategy "processing failures effectively?"

• A)improving your competencies when failure comes
• B)changing your expectations
• C)give up completely
• D)a and b
• E)none of the above

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Definitions:

Process Losses

The reduction in efficiency or effectiveness in a group or process due to problems such as miscommunication, conflict, or lack of coordination.

Customer Service

The help and service given by an enterprise to customers or users of its goods or services.

Drive To Defend

A psychological or organizational impulse to protect oneself or the organization from threats or criticism.

Task Forces

Small temporary groups created to tackle a specific problem or to carry out a specific task within an organization.