Connie Gersick Observed the Strategies Used by a Variety of Working

question 16

Multiple Choice

Connie Gersick observed the strategies used by a variety of working groups as they performed their tasks. These groups almost always changed their strategy at which of the following times?

• A) After the norming phase.
• B) After the storming phase.
• C) About half-way through the time that they had been allotted to perform their task.
• D) About three-fourths of the way through the time that they had been allotted to perform their task.

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Definitions:

Internal Marketing

The strategy of treating employees as internal customers to align, motivate, and empower them to serve the actual customers more effectively.

Product, Price

The combination and strategy of setting a product's value in the market and the amount consumers are willing to pay for it.

Internal Product

A product developed for and used exclusively within a company, not intended for the external market.

Additional Employee Training

The process of providing employees with further education or skills after their initial training to improve their performance or prepare them for additional responsibilities.