When an Organization Sets Quantity Goals for Production, and Workers

question 59

Multiple Choice

When an organization sets quantity goals for production, and workers meet these goals by producing poor-quality output, the poor-quality output is a

• A) Latent functional consequence.
• B) Manifest functional consequence.
• C) Latent dysfunctional consequence.
• D) Manifest dysfunctional consequence.

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Definitions:

Competence

The ability and skill to perform a task effectively and efficiently, reflecting a person's suitability for a particular role or job.

Consistency

The quality of achieving a level of performance or behavior that does not significantly vary over time.

Johari Window

A model that is used to understand and improve self-awareness, interpersonal relationships, and communication by mapping known and unknown aspects of oneself and by others.

Johari Window

A model that helps people better understand their relationship with themselves and others by mapping self-awareness and mutual understanding in four quadrants.