"Power-Over" (Follett) Uses Dominance and Control Based on Force

question 69

True/False

"Power-over" (Follett) uses dominance and control based on force.

---

Definitions:

Interactive Communication

A process of exchanging information where both parties participate actively and influence each other’s messages.

Consumer Convenience

The ease and freedom from difficulty that consumers experience in accessing, purchasing, and using goods or services, influencing their satisfaction and loyalty.

Customize

To modify or tailor a product or service according to specific requirements or preferences of the customer.

Shopping Interaction

The dynamics and activities involved when consumers engage with products, services, or staff during the shopping process.