Managing for Quality Asks Managers to Focus on Customer Desires

question 70

True/False

Managing for quality asks managers to focus on customer desires and continuously improve quality.

---

Definitions:

Sympathetic Nervous System

A part of the autonomic nervous system that prepares the body for physical activity by increasing heart rate, dilating bronchial passages, and decreasing motility of the large intestine.

Relaxation

A state of being free from tension and anxiety, often achieved through techniques such as meditation or deep-breathing exercises.

Electric Shock

A sudden discharge of electricity through a part of the body, potentially causing injury or muscular contraction.

Stressful

Pertaining to or causing mental, emotional, or physical strain or tension.