Which of the Following Is Not True About Managing for Quality

question 93

Multiple Choice

Which of the following is not true about managing for quality in modern organizations?

• A) Managing for quality asks managers to continuously improve quality.
• B) Managers do not need to rethink how different parts of their organization contribute to quality services and products.
• C) Fully successful quality management usually requires major changes in an organization's culture.
• D) Managing for quality asks managers to focus on customer desires.

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Definitions:

Managerial Attitudes

The predispositions or orientations that managers have towards people, tasks, and situations in the workplace.

Ethnocentric

Holding the belief that one's own culture or ethnicity is superior to others, often resulting in judging other cultures from the perspective of one's own.

Local Decision Making

The process of making choices or solving problems at a local level, often allowing individuals or groups closest to the issue or situation to make the decisions.

Polycentric

Polycentric refers to a philosophy or approach in international business, in which policies and practices are tailored specifically to fit the requirements of each country.