Kaoru Ishikawa Is a Major Japanese Contributor to Quality Management

question 97

Multiple Choice

Kaoru Ishikawa is a major Japanese contributor to quality management. Which of the following perspectives or tools did Ishikawa bring to QM?

• A) Statistical quality control.
• B) Quality control circles.
• C) Ishikawa emphasized human factors in QM.
• D) Each answer is a perspective or tool from Ishikawa.

---

Definitions:

National Forest

Federally-owned forest lands primarily designated for sustainable timber harvesting, recreation, and conservation.

Parameter

A characteristic or measure that can describe an aspect of a population, often estimated using sample data.

General Social Survey

A sociological survey used to collect data on demographic characteristics and attitudes of the American population.

GSS

General Social Survey, a research project that collects data on societal trends and attitudes in the U.S.