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Quality Management Includes Getting Feedback from Suppliers and Customers

question 99

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Quality management includes getting feedback from suppliers and customers.


Definitions:

Conditional Stimuli

A previously neutral stimulus that, after becoming associated with the unconditioned stimulus, eventually comes to trigger a conditioned response.

Unconditioned Stimuli

Stimuli that naturally and automatically trigger a response without prior conditioning.

Variable-Ratio Schedule

A schedule in which reinforcement is provided after a variable number of correct responses.

Fixed-Ratio Schedule

A schedule in which reinforcement is provided after a fixed number of correct responses.

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