Managers Often Face Situations Where a Desired Change in a Person's

question 65

True/False

Managers often face situations where a desired change in a person's behavior cannot happen in one step. The technique of shaping will not help a manager with this type of behavior problem.

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Definitions:

Mood Contagion

The phenomenon where an individual's mood or emotions transfer to those around them.

Sad Voice

A vocal expression that conveys sadness, often characterized by lower pitch, slower speech, and softer volume.

Happy Voice

A vocal expression that conveys joy and positivity, often characterized by a higher pitch and lively intonation.

Social Conformity

The act of matching attitudes, beliefs, and behaviors to what is perceived as societal norms or expectations.