Whenever Customers Praise a Department Store Clerk for Excellent Service

question 5

Multiple Choice

Whenever customers praise a department store clerk for excellent service, the store manager puts the clerk's name on a board in the employee lounge as a form of recognition. The store manager is using

• A) Punishment.
• B) Positive reinforcement.
• C) Negative reinforcement.
• D) Extinction.

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Definitions:

Quantity Demanded

The specific amount of a good or service that consumers are willing and able to buy at a given price within a certain period of time.

Price Decrease

A reduction in the cost of goods or services, which can affect demand, supply, and economic equilibrium.

Determinant

A factor or condition that decisively affects the nature or outcome of something, often used in economics to discuss variables impacting demand, supply, or price.

Inputs

Resources used in the production process, including labor, capital, and materials.