Conflict Management Includes Increasing and Decreasing Conflict

question 138

True/False

Conflict management includes increasing and decreasing conflict. It is a basic management responsibility.

---

Definitions:

Pretest

The trial of a questionnaire, ad campaign, or another marketing tool on a small sample before its full-scale launch to identify potential issues.

Advertising Firms

Businesses specialized in creating, planning, and managing advertising campaigns for their clients, often providing additional services like market research and brand consulting.

Consumer Purchasing Pattern

Refers to the behavior and habits of consumers in acquiring goods and services, including the types of products they buy, the frequency of purchases, and the influences on their buying decisions.

Hierarchy of Effects

A model describing the stages a consumer goes through, from awareness to knowledge, liking, preference, conviction, and finally purchase.