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Ethical Question: Should an Organization Tell Its Customers or Clients

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Ethical question: Should an organization tell its customers or clients about product safety, service errors, and testing program results?


Definitions:

Learning Association

A process by which two pieces of information, or a behavior and a response, become linked in the mind or behavior of an individual.

Operant Conditioning

A method of learning that employs rewards and punishments for behavior.

Involuntary Responses

Reflex actions or responses that occur without conscious control, typically as automatic reactions to stimuli.

Voluntary Responses

Actions that are performed intentionally or with conscious control, often in contrast to reflexive or automatic responses.

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