The Organizational Development Phase That Describes Each Party's Mutual Expectations

question 68

Multiple Choice

The organizational development phase that describes each party's mutual expectations and outlines what each party will do is the ______________ phase.

• A) Entry.
• B) Diagnosis.
• C) Contracting.
• D) Evaluation.

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Definitions:

Active Listening

The process of fully concentrating, understanding, responding, and remembering what is being said in a conversation.

Positive Group Roles

Tasks or functions performed by individuals that contribute to the overall success and productivity of the group.

Bad Listening Habits

Ineffective or detrimental practices that hinder effective communication, such as interrupting, multitasking, or making assumptions.

Stroking

in communication, refers to acts or words aimed at affirming another's identity, making them feel acknowledged or valued.