Which of the Following Statements Is False About Organizational Change

question 70

Multiple Choice

Which of the following statements is false about organizational change?

• A) Internal forces for change appear as dissatisfaction, discontent, felt stress, and dysfunctionally high conflict.
• B) Threats of acquisition can induce management to change its organizational structure to inhibit the takeover effort.
• C) Decision-making processes may have become dysfunctionally slow, and turnover and absenteeism may be high, triggering organizational change.
• D) The increased interest in global markets, and the need to compete across many borders, will not press managers to consider major changes in their organizations.

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Definitions:

Supply Chain

Involves all the steps involved in getting a product from a raw material to the customer, including production, transportation, and distribution.

Customer-Facing

Activities, roles, or functions in a business that directly interact with the customers, such as sales and customer service.

Customer-Touching

Directly interacts with customers, often used to describe technologies or processes that support customer service.

Supply Chain

The series of steps taken in the creation and delivery of a product.