The Following Table Reports the Results of an Independent Samples

question 26

Short Answer

The following table reports the results of an independent samples t-test comparing consumer satisfaction between clients participating in a telephone interview and clients participating in an in-person interview. What do you surmise regarding differences in satisfaction between these two groups; is there a statistically significant difference?
$\begin{array}{c}\text { Group Mean Differences in Consumer Satisfaction by Interview Type }\\\begin{array}{|l|c|c|}\hline \text { Method of Interview } & \text { Mean } & \text { Std. Deviation } \\\hline \text { In-person }(n=14) & 118.5 & 3.0 \\\hline \text { Phone }(n=60) & 108.1 & 3.0\\\hline\end{array}\begin{array}{c|c|}\hline \boldsymbol{t} & \boldsymbol{p} \text {-value } \\\hline 2.641 & .010 \\\\\hline\end{array}\end{array}$

---

Definitions:

Orbitofrontal Cortex

A region of the prefrontal cortex located just above the orbits (eye sockets) associated with decision-making, impulse control, and reward/punishment processing.

Association Areas

Areas of the cerebral cortex that house memories and are involved in thought, perception, and language.

Illicit Drug Use

The use of substances that are illegal or not prescribed, which can have various health, legal, and social implications.

Depressants

Substances that reduce neural activity and slow down the functions of the central nervous system.