The SERVQUAL Model of Service Quality Dimensions Is Composed of Five

question 46

Short Answer

The SERVQUAL model of service quality dimensions is composed of five factors: _____________________, _______________________, ______________________________, _________________________ and _____________________________.

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Definitions:

Real Interest Rates

The interest rate adjusted for inflation, representing the true cost of borrowing and the true yield on an investment.

Irving Fisher

An American economist known for his contributions in the fields of economics and statistics, including the theory of interest and the Fisher equation.

Proprietors' Income

The income earned by the owners of unincorporated businesses.

Capitalist Income

The earnings from capital investment, including profits, interest, and dividends, attributed to owners in a capitalist economy.