In Herzberg's Work on the Two-Factor Theory, Respondents Were Asked

question 13

Multiple Choice

In Herzberg's work on the two-factor theory, respondents were asked to recall times in which they felt satisfied or dissatisfied. This approach is known as:

• A) Critical incident method
• B) Effort-performance relationship
• C) Bias suppression
• D) Reward-satisfaction relationship
• E) Valence

---

Definitions:

Hierarchy

A system or organization in which people or groups are ranked one above the other according to status or authority.

Fear of Elevators

A specific phobia concerning the fear or anxiety associated with using elevators, often leading to avoidance of them.

Flooding

Flooding is a psychological treatment method that exposes the patient to their fear or trauma in a safe, controlled environment to help them overcome it.

Earthworms

Invertebrate creatures that belong to the class Oligochaeta and play a key role in improving soil fertility by aerating and enriching it.