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If the Client/customer Cannot Judge Quality Before Actually Obtaining the Product

question 16

Multiple Choice

If the client/customer cannot judge quality before actually obtaining the product, it is primarily because of which of the following attributes of a service?


Definitions:

Fluid Intelligence

The capacity to reason quickly and to think abstractly, allowing individuals to solve new problems without relying on previously acquired knowledge.

Practical Intelligence

A type of intelligence related to everyday problem-solving and adapting to or shaping one's environment, distinct from academic or theoretical intelligence.

Life Circumstances

The conditions and factors influencing an individual's way of living, including socioeconomic status, family background, and environment.

Fluid Intelligence

The ability to reason and address new problems using logic, without relying on previously learned information.

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