A Service Is ___________________ in the Sense That the Client/customer

question 52

Short Answer

A service is ___________________ in the sense that the client/customer cannot judge the quality of the product before actually obtaining it.

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Definitions:

Schmoozing

Informal conversations for the purpose of networking or building rapport and relationships, often used in professional settings.

Spontaneous Social Interaction

Unplanned and informal communication or activities between individuals, often resulting in strengthened relationships or creative collaborations.

Virtual Teams

Teams that work together by relying on electronic forms of communication, often from various geographical locations.

Message "Richness"

pertains to the amount of information that can be transmitted during a communication process, including emotional tone, cues, and complexity.