Abigail, a Human Resource Executive in a Company, Plans and Implements

question 20

Multiple Choice

Abigail, a human resource executive in a company, plans and implements a wide range of employee engagement activities for improving the mental and physical health of the employees.These include personality enhancement sessions, career development lectures, and annual office trips.She also works with the management to provide employees with a creative space where they can share their innovative ideas.In this scenario, Abigail's initiatives fulfill the human resource management goal of:

• A) complying with legal and social obligations.
• B) controlling costs.
• C) facilitating organizational competitiveness.
• D) enhancing productivity and quality.
• E) promoting individual growth and development.

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Definitions:

Ombudsperson

A designated individual from whom employees may seek counsel for resolution of their complaints.

Negotiation

The process of discussing and reaching an agreement between two or more parties, each with its own interests and objectives.

Mediation

A confidential and voluntary process involving a neutral third party to help resolve disputes or conflicts.

Wrongful Dismissal

A lawsuit filed in a court by an employee alleging that he or she was dismissed without proper contractual or “reasonable” notice.