The Process of Dealing with Individuals in a Company Who

question 33

Multiple Choice

The process of dealing with individuals in a company who are represented by a union is called:

• A) labor relations.
• B) benchmarking.
• C) unionization.
• D) mediation.
• E) negotiated contracting.

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Definitions:

Conflict Process

Describes the progression through which conflicts emerge, develop, and are eventually resolved within groups or organizations.

Conflict Outcomes

The results or consequences arising from disagreements or disputes, which can range from resolution and agreement to continued discord.

Conflict Emotions

Feelings that arise during or as a result of a conflict, including anger, frustration, resentment, or fear.

Third-Party Intervention

Involvement by an external party in a dispute or negotiation to help all sides reach a resolution.