A Queuing System Has an Arrival Rate of 5 Customers

question 47

Multiple Choice

A queuing system has an arrival rate of 5 customers per hour and a service rate of 8 customers per hour.You decide to build a simulation model to describe the service time per customer.The best appropriate distribution to use is:

• A)triangular
• B)exponential
• C)normal
• D)binomial
• E)discrete uniform

---

Definitions:

Attitudes Develop

The process by which individuals form opinions and dispositions towards various phenomena based on experiences, information, and social influences.

Postdecisional Dissonance

The psychological conflict or discomfort experienced after making a difficult decision, often leading to regret or rationalization of the choice.

Balance Theory

A psychological theory suggesting that people prefer harmony and consistency in their views, beliefs, and sentiments, and will change or modify them to achieve balance.

Unit Relations

The dynamics and interactions within and between units or groups in an organization, affecting its harmony and productivity.