Use This Information to Answer the Following Questions

question 52

Essay

Use this information to answer the following questions.
A call center receives an average of 20 calls per minute.You may assume that the numbers of calls are independent of each other,and that the average number of calls remains the same for each minute interval.
-Refer to the information above.Suppose that the call center is interested in describing the time between successive telephone calls.You may assume that time has no effect on future telephone calls.
a.What type of distribution describes the time between successive telephone calls?
b.Use Crystal Ball to simulate the time between successive telephone calls.Use 1000 replications.
c.What is the average time between successive telephone calls?

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