Use This Information to Answer the Following Questions

question 29

Essay

Use this information to answer the following questions.
A call center receives an average of 20 calls per minute.You may assume that the numbers of calls are independent of each other,and that the average number of calls remains the same for each minute interval.
-Refer to the information above.
a.What type of distribution describes the number of calls received?
b.Use Crystal Ball to simulate the number of calls received per minute.Use 1000 replications.
c.What is the probability that the call center will receive more than 30 calls per minute?
d.What is the probability that the call center will receive less than 25 calls per minute?

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Definitions:

Capital Intensive

An industry or business that requires large amounts of money and resources (such as machinery or equipment) to produce goods or services.

Alternative Technologies

Refers to varying methods, tools, or systems that can be used as substitutes for each other in achieving a similar outcome, often considered in the context of environmental sustainability or efficiency improvements.

Hourly Wage Rate

The compensation employees receive for every hour they work.

Production Technology

The methods, equipment, and processes used to produce goods and services, impacting efficiency and output levels.