Scenario 1.1 A-OK Company, an Insurance Company of 200 Employees, Provides Life

question 48

Multiple Choice

Scenario 1.1
A-OK Company, an insurance company of 200 employees, provides life and automobile insurance to clients throughout the southwestern United States. The company's owner, Paul E. See, believes that happy employees are productive employees, so Mr. See provides employees services such as career planning and an on-site fitness center. Due to recent legislation making the insurance business more complex, A-OK is in the process of redesigning its training program for its sales agents. Mr. See also realizes that A-OK needs to examine its selection criteria for new agents joining the company and may need to increase salaries to attract needed talent. Mr. See is worried about this, because he knows that none of his managers has a human resource management degree. In fact, they were operating employees who were moved into the human resource function.
-Refer to Scenario 1.1. In recognizing that training, selection, and compensation procedures are all interrelated, Mr. See recognizes human resource management as a

• A) system.
• B) strategic resource.
• C) center of expertise.
• D) core decision process.
• E) network.

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Definitions:

Decentration

The cognitive ability to consider multiple aspects of a situation simultaneously, which is crucial in understanding complex scenarios and solving problems.

Sternberg's Inteligences

A theory proposing three types of intelligence: analytical, creative, and practical, as defined by psychologist Robert Sternberg.

Genetic Disorder

A disease or condition caused by an abnormality in an individual's DNA, which can be inherited from parents or result from a gene mutation.

Reversibility

The cognitive ability to understand that actions can be reversed, returning to the original state, a concept central to Piaget's theory of cognitive development.