Celebrity Cruises Is Based in Florida, but It Hires Workers

question 43

Multiple Choice

Celebrity Cruises is based in Florida, but it hires workers from various countries to communicate with and serve guests from around the world. Which of the following is an accurate statement?

• A) Celebrity will need to provide the same training to all of its foreign workers.
• B) Celebrity will need to provide the same training to all of its workers.
• C) Celebrity will need to tailor training to best develop workers from various countries.
• D) Celebrity will not need to train its workers.
• E) Celebrity will only need to train workers who have contact with customers; other workers need no training.

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Definitions:

Cognitive Moral Development

Cognitive Moral Development is a theory in psychology that explains how people evolve in their understanding and application of moral principles as they grow.

Social Constraints

The societal or organizational limits that affect an individual's behavior or actions.

Attitude-Behavior Correspondence

The degree to which an individual’s attitude (positive or negative feelings toward an object or idea) predicts their behavior (actions in response to the object or idea).

Attitude Specificity

The precision with which an attitude targets or relates to a particular object, subject, or situation.