In the Past, Evaluations of the Effectiveness of the Human

question 33

Multiple Choice

In the past, evaluations of the effectiveness of the human resource function concentrated mainly on

• A) worker satisfaction.
• B) turnover.
• C) person-job fit.
• D) psychological contracts.
• E) cost.

---

Definitions:

Conformity

The act of changing one's behavior to match the responses or norms of a group, often as a result of real or imagined group pressure.

Obedience

A behavioral response to the instruction or command of an authority figure, often studied in social psychology.

Dissonance Theory

A psychological concept suggesting that people experience discomfort (dissonance) when their beliefs, ideas, or behaviors are inconsistent with each other, motivating them to seek consistency.

Defensive Attribution

A cognitive bias where an individual attributes causes of accidents or misfortunes to external factors to avoid personal blame or fear of future negative events.