The Critical Incidents Method Relies on Important Behaviors That Distinguish

question 30

True/False

The critical incidents method relies on important behaviors that distinguish effectives from ineffective performers.

---

Definitions:

Expertise

Specialized knowledge or skill in a particular field or area, often gained through experience and education.

Fear Arousal

A psychological concept referring to the use of threatening or fear-inducing messages to influence attitudes, beliefs, or behaviors.

Two-sided Message

A communication strategy that presents both the positive and negative aspects of a subject, often used in persuasion to enhance credibility.

Trustworthy

Deserving of trust or confidence, reliable and honest.