Which of the Following Disciplinary Problems Is MOST Likely to Lead

question 48

Multiple Choice

Which of the following disciplinary problems is MOST likely to lead to immediate termination?

• A) Errors in work products
• B) Physically fighting another coworker
• C) Frequent absenteeism
• D) Telling an unprofessional joke
• E) Lying to one's superior

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Definitions:

Defective Products

Items produced that do not meet the quality standards set by the company or industry, resulting in waste or rework.

Services

Intangible economic activities provided to satisfy the needs or wants of consumers, such as healthcare, education, and financial advice.

Design Specifications

Detailed descriptions of the materials, parts, and components necessary to create a product, including the requirements for manufacturing, service, and quality.

Customers' Expectations

The perceived value or quality of service or product that customers believe they will receive from a business.