Scenario 7.1 Brilliance Is a Management Consulting Firm That Has Offices in Offices

question 49

Multiple Choice

Scenario 7.1
Brilliance is a management consulting firm that has offices in six large midwestern cities: Chicago, Detroit, Milwaukee, Minneapolis, St. Louis, and the headquarters, Kansas City. The head of human resources, Franklin Walker, is currently facing several challenges. First, the firm needs to hire about twenty-five new consultants each year to ensure enough consultants to fully staff all projects. The firm prefers to hire business managers with about 3 to 10 years' experience in manufacturing for these jobs, and recent recruiting efforts with advertisements have led to hundreds of responses. Brilliance's HR staff are overwhelmed with the volume of résumés they receive for processing.
Second, the firm would like to be able to recommend high-tech solutions for its customers. But many of Brilliance's consultants have been out of school for more than a decade, some for 30 years or more, and their skills are no longer cutting edge. Third, and most troubling, the head of Brilliance, Indira Chaudhuri, is in her late sixties. She has not yet announced any retirement plans, but she also has not identified anyone to assume her role when she does retire.
-Refer to Scenario 7.1. Which of the following techniques would be MOST likely to help Walker and his staff reduce the volume of applicants for consultant positions, while not reducing the quality?

• A) Job posting
• B) Private employment agencies
• C) College placement offices
• D) Electronic recruiting
• E) None of these

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Definitions:

Internal Task Leadership Actions

Activities and efforts a leader undertakes to organize and clarify work responsibilities, structures, and goals within a team or organization.

Team Excellence

The state or condition of a team performing at the highest level of effectiveness and efficiency, often characterized by strong collaboration and achievement of goals.

Clear Tasks

Tasks that are precisely defined, leaving no ambiguity about what needs to be done.

Code of Conduct

A set of guidelines designed to set out acceptable behaviors for members of a particular group, organization, or profession.