Sometimes Managers Must Realize That Individual Differences Cause Employees to Act

question 17

Multiple Choice

Sometimes managers must realize that individual differences cause employees to act in very different ways, which suggests that workers cannot all be treated similarly. Which of the following is the BEST individual strategy for dealing with this issue?

• A) Understanding
• B) Communication
• C) Empathy
• D) Tolerance
• E) Training

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Definitions:

W.E.B. Du Bois

An influential African American sociologist, historian, and civil rights activist known for his work on racial equality and his role in co-founding the NAACP.

Superiority Of Socialism

The concept that socialism, as an economic and political system aiming for collective or governmental ownership and administration of the means of production and distribution of goods, is superior to other systems in terms of equality and social welfare.

African Americans

A term referring to Americans of African descent, especially those whose ancestors were enslaved and brought to the United States.

Segregated Units

Military or organizational units that were divided based on race, ethnicity, or other criteria, historically common in the U.S. military and other institutions.