Who Normally Conducts the First Level of Dispute Resolution Between

question 40

Multiple Choice

Who normally conducts the first level of dispute resolution between a union member and an employer?

• A) The union president
• B) A member of the board of directors of the union
• C) The shop president
• D) The sergeant at arms
• E) The shop steward

---

Definitions:

Marginal Utility

The additional satisfaction or utility that a consumer receives from consuming one more unit of a good or service.

Expected Value

The anticipated value or return of a variable, taking into account all possible outcomes and their probabilities.

Income

Money received, especially on a regular basis, for work or through investments.

Insurance

A financial product sold by companies to individuals or entities to protect against financial loss or damage from specified risks.