Don Believed That If He Satisfied His Customers Based on the Methods

question 26

Multiple Choice

Don believed that if he satisfied his customers based on the methods covered in his company's sales training seminar, his tips would increase. Don's employer was successful at building what component of motivation?

• A) Dissonance
• B) Valence
• C) Expectancy
• D) Instrumentality
• E) VIE

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Definitions:

Attributes

Characteristics or qualities that describe or identify someone or something.

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