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Behavioral consequences of organizational stress include all of the following EXCEPT
Balanced Scorecard
A strategic planning and management system used to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organizational performance against strategic goals.
Performance Measures
Key indicators used to evaluate the efficiency, effectiveness, and performance of an organization or individual.
Nonfinancial Measures
Performance indicators that are not expressed in monetary units but are qualitative or quantitative measures of a company's performance, such as customer satisfaction.
Investment Center
A business unit or segment within a larger corporation, with control over its investments, expenses, and revenues, often judged by its return on investment.
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